# Protection! Oracle CRM On Demand Connector

## Overview

Protection! Oracle CRM On Demand Connector is a part of Protection! Licensing Toolkit. It provides integration between Protection! Enterprise and Oracle CRM On Demand. It is a J2EE application responsible for handling Protection! Connect™ events and for adding/updating data in Oracle CRM On Demand (i.e. adding contacts or creating opportunities). With Oracle CRM On Demand Connector all of the licensing and customer activities in the Protection! Enterprise will be correctly reflected in the Oracle CRM On Demand providing up-to-date data for Sales, Management and Marketing staff.
Connector requires Protection! Connect™ application to be deployed and properly configured. See Protection Connect Administrator Guide on how to configure and deploy Protection! Connect™.
For more information please visit our site http://www.jproductivity.com/ and read whats_new.html document.

## System Requirements

### Java Runtime Environment

- 1.5 or higher for running any Protection! applications and modules as well as applications built with Protection!.

### Windows®

- Microsoft® Windows 2000 (SP4), Windows XP, Windows 2003 Standard Edition, or Windows 2003 Enterprise Edition.
- Intel® Pentium® III 800 MHz (or compatible).
- 256 MB RAM.
- 28 MB hard disk space minimum(+ additional space for development files and temporary space during installation).

### Linux®

- Red Hat® Enterprise Linux 3.0 with default GNOME or KDE desktop managers, or Sun JavaTM Desktop System Release 2.
- Intel® Pentium® III 800 MHz or compatible.
- 256MB RAM.
- 28 MB hard disk space minimum(+ additional space for development files and temporary space during installation).

### Solaris®

- ULTRASparc® II or higher.
- Solaris® 9 (2.9).
- 256 MB RAM.
- 28 MB hard disk space minimum(+ additional space for development files and temporary space during installation).

### Apple® Macintosh®

- Mac® OS X release 10.3 or higher.
- 256 MB RAM (recommended minimum).
- G3, G4, G5 or Intel Core processor
- 28 MB hard disk space minimum(+ additional space for development files and temporary space during installation).

## Software Downloading and Installation

Use the following link to download Oracle CRM On Demand Connector 1.0 software. Unpack downloaded archive and follow the instructions in included Admnistator Guide on how to configure and deploy it.
http://www.jproductivity.com/products/protection/oracle_crm_on_demand_connector.htm

## Installation Folder Contents

The following files are available after installing of Protection! Oracle CRM On Demand Connector:

### /

`credits.html` - file that describes third-party software that Protection! Licensing Toolkit is accompanied by, or makes use of.
`license.html` - Protection! License Terms and Conditions.
`readme.html` - this file.
`third-party-license.html` - file that describes third-party libraries, their respective licenses, redistribution terms and conditions.

### bin/

`OracleCRMOnDemandConnector.ear` - Protection! Oracle CRM On Demand Connector Enterprise Application archive.
`OracleCRMOnDemandConnector.properties` - Protection! Oracle CRM On Demand Connector sample configuration file.

### doc/

`Protection_OracleCRMOnDemand_Connector.pdf` - Protection! Oracle CRM On Demand Connector Administrator Guide.

## Feedback

We welcome your comments, suggestions and general feedback on the product. If you have questions about Protection!, please feel free to contact us at mailto:protection@jproductivity.com. If you discover any issues or defects in Protection!, please send us description and steps to reproduce to mailto:support@jproductivity.com. We will appreciate if you could provide us with some additional information as well. This will greatly assist us in quick resolution of the problem. Please let us know your:
1. JVM vendor and version.
2. Operating system version.
3. Exceptions stack trace if any.
4. Running threads dump.

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